• Ability to build rapport quickly and remain focused under pressure.
• Strong ability to manage time and priorities effectively.
• Confidence in communicating over the phone, via email, and face-to-face.
• The ability to negotiate payment plans and resolve issues.
• Capable of working independently and as part of a team.

• Previous credit control experience in the retail industry is a must.
• Experience in daily cash postings and allocations.
• Ability to raise invoices/credit notes as necessary.
• Experience in maintaining clear and concise reporting.
• Proficiency in written communication, numeracy, Excel and system knowledge in either (Oracle, NetSuite or Visual next)

• Proactively chase debt before, as, and after it falls due, recording all chasing notes.
• Be the point of contact for your ledger, recording, escalating, and resolving all customer queries with relevant departments.
• Support the AR Manager and cover team members in their absence.
• Perform daily cash postings and allocations.
• Raise invoices/credit notes where necessary.
• Maintain clear and concise reporting.
• Hold and release customer orders daily as per their account status.
• Negotiate payment plans.
• Conduct month-end reconciliations.
• Work closely with Logistics, Sales, and the wider Finance Department.
• Perform ad hoc tasks as required.

• A supportive and collaborative work environment.
• Opportunities for professional development and career progression.
• Competitive salary of between £30,000 to £35,000 and benefits package.
• Exposure to a global finance operation.

What you need to do now

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