Your new company

Join a vibrant and rapidly growing insurance services provider in Stoke-on-Trent. Our client is renowned for their commitment to customer satisfaction and offers a dynamic work environment where every team member is valued and supported.

In your new role as a Temporary Customer Service Advisor, you will be at the forefront of customer interactions, ensuring a high-quality service experience. Your duties will include responding to customer enquiries, managing accounts, processing correspondence, and maintaining accurate records. You will be instrumental in upholding the company’s reputation for excellent customer care.

What you’ll need to succeed

A passion for delivering outstanding customer service.

Excellent communication skills, both verbal and written.

Strong organisational abilities and attention to detail.

Proficiency in computer systems and office software.

A proactive approach to problem-solving and the ability to multitask.

No previous insurance experience is required, as ongoing training is provided.

What you’ll get in return

A competitive hourly rate starting from £12 per hour, dependent on experience.

Comprehensive in-house training leading to a formally recognised insurance qualification.

A supportive and engaging work culture.

Flexible working hours to accommodate your lifestyle.

The opportunity for career progression within a successful and expanding organisation.

This temporary role is an excellent stepping stone for those looking to build a career in customer service and insurance. If you’re eager to learn, grow, and excel in a customer-focused setting, we invite you to apply.

Please note that the organization’s details are confidential. Interested candidates should submit their CV and a cover letter outlining their customer service philosophy and why they are the ideal fit for this role.

The job advertisement is crafted to attract qualified individuals by highlighting the role, requirements, and benefits. The web search snippet is optimised to capture the essence of the opportunity and draw in potential applicants searching for customer service positions in Stoke-on-Trent.