Your new company

Your new role

• Develop and implement strategies to enhance customer satisfaction and retention.
• Gather customer feedback to inform service improvements and innovations.
• Lead, mentor, and motivate a team of engineers and support staff.
• Oversee project planning, execution, and delivery of EV charging infrastructure projects.
• Coordinate with cross-functional teams to ensure timely and within-budget project completion.
• Onboard new subcontractors and oversee during the construction phase.
• Establish and enforce quality assurance processes to ensure the highest standards in service delivery.
• Conduct regular audits and performance evaluations to identify areas for improvement.
• Analyse financial data and operational metrics to drive profitability and identify cost-saving opportunities.
• Collaborate with sales and marketing teams to develop strategies that enhance market presence and customer acquisition.
• Oversee the management and optimisation of IT systems supporting operations and customer service.
• Stay updated on the latest industry trends, regulations, and technological advancements in the EV charging domain.
• Act as a brand ambassador, promoting products and services to customers and stakeholders.
• Ensure compliance with safety standards and procedures.
• Prepare reports for the COO on operational performance and expenditure.
  
  What you'll need to succeed
  
  
• Degree in Electrical Engineering, Civils, or related field.
• 5+ years of operations management/project management experience.
• Strong commercial and financial understanding.
• Excellent leadership and team management skills.
• Familiarity with IT systems and data management.
• Commitment to health, safety, and quality standards.
• Knowledge of electrical systems, wiring practices, and safety protocols.
• Ability to work independently and manage multiple projects.
• Strong technical troubleshooting skills.
• Full clean UK driving licence.
  
  What you'll get in return

• Private Health Cover
• Company Pension Scheme
• Life Insurance
• 33 days per year (inclusive of public/bank holiday days)
• Company Electric Vehicle
• Home EV charger
• Opportunities for career progression
• Flexible and hybrid working options
• Annual Bonus
  
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.