Your new company

A renowned insurance corporation in the Heart of Bristol City Centre who are committed to helping you take your career to the next level. They are enthusiastic to present you with a role that combines opportunity, innovation, and an unbeatable working environment.

• The modern environment is inspiring and centrally located for a more convenient commute.
• As well as work spaces, there is a subsidised cafeteria for you to enjoy.
• They encourage an inclusive team culture for both work and extracurricular support.
• To incentivise a healthy lifestyle, they provide bike storage, showers & a drying room.
• They have a wonderfully designed games room to recharge and connect with your team.

Your new role

Support clients and the wider customer service team with the following duties:

• Advising and escalating queries to the appropriate teams.
• Providing insightful advice to clients across Europe.
• Following proper protocols and procedures to resolve complaints and queries.
• Use professional phone manner to navigate conversations.

What you'll need to succeed

• MUST Speak French, as well as be proficient in English.

• Preferably have customer service or administrative experience.

• Previous work in a corporate environment is preferable.

• Have a calm demeanour when confronted with problem-solving.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.