Your new company
This organisation is one of Birmingham’s largest and most famous employers, with over 7000 staff working in both customer-facing and behind-the-scenes roles.
The core values of this organisation include being curious, dedicated, inclusive, respectful and supportive, and these core values guide how their colleagues treat each other as they serve customers with safety and security as their top priority.

Your new role
Developing clear and concise documentation for internal and external use, maintaining and updating process documentation as needed.
Ensure all documentation complies with company standards and regulatory requirements and assist in the development of training materials based on process documentation.

What you'll need to succeed
Strong writing and communication skills and the ability to understand and document complex processes.
Attention to detail and accuracy with familiarity with industry-specific terminology and regulations.
Proficiency in documentation tools and software (e.g., Microsoft Word, Visio) and the ability to work collaboratively with various departments and stakeholders.
Previous experience in a similar role, such as technical writing or business analysis experience in process improvement or quality management.
Knowledge of process mapping and workflow tools.

What you'll get in return
Flexible working options available alongside part-time hours.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.