Based in Lincoln, you will work 37 hours per week, with shifts between Monday and Sunday, including bank holidays, on a rota basis. Operating hours are between 7am and 9.30pm.

The role is office-based, initially. Once you have passed your probation period (this could take around 5/6 months) then a hybrid working model will be on offer.

Job Role:
Candidates will assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet business performance targets (Service, Service ability, Quality and Risk) and systems are updated with work activities.
Take ownership of today's and tomorrow's work schedules, to ensure that all work is completed within the agreed timescale.
Prioritise and deploy reactive work according to a priority matrix to field resources via telephone, complying with health and safety guidelines.
Ensuring resource has the availability to complete the work and remove any work that cannot be completed as a result escalating to relevant teams where high priority work cannot be deployed.
Contacting both internal and external customers, to keep them informed and realign expectations.

What does it take to be anIn Day Scheduler?
To be successful in this role, we are looking for the following top skills:
Well-organised with excellent administration skills.
Teamworkand willingness to helpothers
Good communication skillsat all levels with both internal & external customers
Ability to work within a team whilst owning your ownworkload
Prioritisation and decision-makingskills

What you need to do now