Asset Supervisor - Estates

4647483
  • Job type

    Permanent
  • Location

    Manchester
  • Working Pattern

    Full-time
  • Specialism

    Facilities Management
  • Industry

    Education & Training
  • Pay

    31-35k

Helpdesk Supervisor Wanted - Manchester

I'm working with a large public sector organisation in Manchester, on a 3 month temp to perm opportunity for a helpdesk supervisor.


Your new role

The main purpose of this role is to co-ordinate the FM Helpdesk and additional function of the FM team. Undertaking responsibility for the effective running of the teams and services provided organisation wide, providing service excellence whilst supporting and contributing towards the overall FMC service aims as applicable to the role, and in particular reference to the SLA guidance in operation:

Key responsibilities:

Work alongside the Asset Manager - Finance develop, improve and implement best practice processes and procedures to support the services customer service excellence, SLA’s and champion continuous improvement.

Supported by the Asset Manager - Finance provide KPI reports for activities within the CAFM System providing accurate data on performance and work order status for the service.

Develop excellent relationships with FMC Area Managers, Supervisors, Contract Managers and teams to ensure key stakeholder input and advice is incorporated into processes.

Co-ordinate procurement control of stock/goods/equipment in line with delegated budgets and required/agreed administration processes in accordance with procedures for financial control/audit requirements.

What you'll need to succeed

Experience working within a Facilities Management/Estate management environment, ideally with experience on a helpdesk
People management and leadership experience
Experience working on CAFM systems
Excellent written and verbal communication skills

What you'll get in return

3 months temp to perm opportunity

31-35k pro rata salary

Excellent benefits package and working hours

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Sam Temple, the specialist consultant managing this position

Located in Liverpool, Part 2nd Floor, 5 St Paul’s Square, Telephone 01512420743
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