Your new company

Hays are working with a renowned Manufacturing business in Telford who are looking for an Internal Sales Administrator. This role will bridge the gap between Customer Services and Sales.

Your new role

As an Internal Sales Administrator your role will involve:

• Account manage customer base to achieve long-term success.
• Manage planning of work with the Production Team.
• Update customer data shared spreadsheets.
• Act as point of contact and handle customer needs.
• Develop positive relationships with clients.
• Communicate problems internally and externally with production, quality, transport, and the end customer.
• Suggest actions to improve sales performance.
• Support sales team and operate directly to Sales Manager.
• Monitor customer quarterly reviews and customer satisfaction surveys.

What you'll need to succeed

• Proven work experience in Internal Sales or Customer Services.
• Hands-on experience to deliver customer experience.
• Understand Sales performance metrics and CRM systems.
• Excellent communication and negotiation skills.

What you'll get in return

• Bonus scheme 5%
• Pension enrolment
• 25 days annual leave
• Mobile Phone and Laptop

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.