Your new company is an insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance. Their open working culture allows passionate and enthusiastic people to join us to grow the business together and has enabled them to become an employer of choice. Your new Lloyd’s Brokers believe broking needs a refresh, and their approach builds that foundation. They have ambitious plans and are looking to grow their talented team and international network of offices. Due to the growth of the Non-Marine Client Services Team, a permanent job for a Broker Technician has arisen.

Your new job working as a Broker Technician will require you to have experience in a similar technical support role and will be proficient in producing slips for the Energy business. You will also be passionate about providing excellent technical knowledge and understanding, to deliver proactive solutions to clients. Duties will include providing global support to relevant teams, preparing renewal statistics and documentation for market placement, offering trusted technical support, creating and preparing global market and client documentation, especially slip production, wording and clauses, assisting with drafting client evidence of coverage including debit/credit notes. Further duties include producing monthly reports and statistics, maintaining and updating internal paper and electronic systems, databases and workflows, using internal systems to produce documents and accounting entries, submitting slips and LPANs to relevant bureaus. Other duties include assisting with client liaison, ensuring queries are handled promptly, developing business relationships with global markets, clients and colleagues and continuously reviewing client service delivery.

Your previous experience working as a Broker Technician, ideally with previous experience producing slips for the Energy business, will contribute to your success in securing this role. You will have intermediate knowledge of the (re)insurance market to address client and technical issues, strong communication and interpersonal skills, high accuracy and attention to detail, good understanding of global market dynamics and their impact on clients, work within agreed procedures and processes, be well-organised, able to prioritise, multitask, work well under pressure and to strict deadlines. You will also need to be CII qualified or working towards CII qualification, a team player, willing to work flexibly and assist colleagues as needed, intermediate knowledge of Microsoft Excel, and previous experience as a Processing Technician is desirable.

You will be offered a competitive salary depending on experience. The role is based in their London office on a permanent basis and is an exciting opportunity to play a key role working collaboratively with broking teams and a network of global offices, enabling a great balance of personal career progression. The role will be operating in an inclusive culture with a supportive environment to learn on the job and develop your skills.