Your new company

A Not for Profit organisation based in the Cardiff area.

Your new role

Working as a Clinical Administrator, you'll be responsible for providing administration support to the clinical team. This position supports the administrative aspects of the counselling and clinical department, ensuring efficient operation, and maintaining accurate records.

The role’s primary responsibilities involve managing databases, processing referrals and discharges, updating both paper and electronic patient notes, liaising with the nursing team and assisting with reporting.

• To provide comprehensive secretarial/administration support, Counselling and Clinical Service.
• Act as an effective link between hospice staff, other departments, GPs and the general public and other relevant bodies
• To act as a contact point and liaise with patients, clients, partners over the telephone and face to face.
• To maintain and monitor the waiting list at the direction of the counselling manager
• Sending out acknowledgement letters to parents and making initial appointments for joint assessments.
• Ensure all clerical activity is recorded accurately for activity purposes in a timely manner. This will involve using the database system for registering and discharging referrals and recording clinical outcomes.
• Support the management of bookings for the day centre unit and complimentary therapies
• To undertake any necessary photocopying, filing, emailing and other administrative duties
• To organise interpreting services prior to patient/carers appointments when requested.
• To effectively deal with centralised emails on behalf of the service.
• Ensure that patient information is recorded accurately and on time.
• Comply with procedures relating to incident reporting.
• Ensure that all patient information is dealt with in line with the Confidentiality Policy

What you'll need to succeed

You'll be a proven administrator / secretary, ideally with some experience of working within the NHS or a clinical or medical environment.

What you'll get in return

This is a temporary post to start ASAP. The role's anticipated duration is 3–6 months with a possible extension. Hours of work are Monday to Friday, 9am to 1pm, 1 hour for lunch, 35 hours per week. This is an office-based role, there is parking on site.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.