• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations
• Prioritise queries and correspond with other departments when necessary to determine the root cause
• Type and administer correspondence to clients / investors meeting deadlines
• Ensure quality and accuracy in all correspondence with customers and investors
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• To be considered for this role, you must be able to demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Maths and English GCSE grade C+ are essential for this role along with a good level of spoken and written English.

The role is hybrid after probation. Full-time 37.5 hours Monday to Friday in Bournemouth.
£24,000 salary
Lovely offices and a great team to work with
Progression and growth are offered with this company.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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