Your new company

Hays are recruiting for a Customer Services Officer on a part-time basis for a reputable organisation in Telford. This is a varied an exciting role with an immediate start. Due to ongoing growth this role has the possibility of becoming permanent.

Your new role

As a Customer Services Officer your role will include:

• Act as the ‘first point of contact’ for visitors.

• Assist with public enquiries and requests for information, signposting to other services as necessary/appropriate.

• Managing Room bookings.

• Maintain the bookings diary, both electronically and manually.

• Raise invoices relating to room bookings promptly and accurately.

• Photocopying.

• Maintain appropriate stock levels of stationery, cleaning materials and equipment, managing restocking through purchase orders where required, checking-in deliveries and organising for the settling of invoices.

• Provide support for events and activities.

• Maintain the social media presence for the organisation.

What you'll need to succeed

• Good communicator.

• Able to work on own initiative.

• Willingness and ability to work as part of a team.

• IT Literate – have experience of working with Word, Excel and Outlook.

• Ability to maintain a presence on key social media platforms.

• Ability to update and maintain websites.
  
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.