Your new company

A prominent provider of financial advice, investments, and wealth management services, our client is dedicated to being the UK's top wealth manager for clients and their advisers. The company's offerings include financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management, divided into two segments: Affluent and High Net Worth.

Your new role

Join their dynamic Technology Infrastructure and Operations team, dedicated to enhancing the operational excellence of their platforms, services, and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience.

Key Responsibilities

• Framework Management: Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM systems. Ensure all stakeholders understand and manage the framework effectively.

• Adoption Monitoring: Oversee the adoption of the I&AM framework across business areas and systems, managing a continuous improvement plan with a risk-based prioritisation approach.

• JML Processes: Ensure Joiners, Movers & Leavers (JML) processes are robustly designed and consistently followed, working with HR and other key stakeholders to provision, de-provision, and recertify rights as required.

• Approval Flows: Manage automated approval flows for all access requests, ensuring effective enforcement and appropriate approval workflows.

• Recertification: Execute the periodic recertification process, ensuring completeness and accuracy, and operating robust controls to revoke any unnecessary access.

• System Administration: Collaborate with IT and IS teams to maintain and enhance I&AM systems and toolsets.

• Process Improvement: Develop and continuously improve I&AM related processes and procedures, implementing best practices and ensuring efficiency. Work with key stakeholders to automate and improve I&AM activities using industry trends and best practices.

• Training and Guidance: Provide training, knowledge articles, and guidance to fulfilment teams, educating them on I&AM protocols, procedures, and controls.

• Issue Resolution: Identify and troubleshoot I&AM issues promptly and effectively.

• Security Alignment: Work with Identity Security Architects and other stakeholders to understand and apply security requirements for I&AM processes.

• Project Participation: Offer expertise and insights on I&AM to various projects and initiatives.

• Compliance: Enforce all company procedures, standards, and best practices relating to I&AM, providing appropriate management and governance reporting.
  Key Projects and Undertakings

• Lifecycle Management: Own and operate the Identity and Access Management lifecycle, including provisioning, control reviews, and recertifications. Ensure processes are appropriate through management reporting and oversight controls.

• Compliance Validation: Regularly validate and certify I&AM practices to ensure compliance and security.

• Project Support: Provide support and expertise for projects related to I&AM.

• Performance Monitoring: Monitor and improve the performance of fulfilment teams regarding I&AM tasks.

• Framework Development: Continuously develop and improve the I&AM framework to leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards.
  
  

What you'll need to succeed

• Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices.
• Excellent understanding of IT Security and Service Management best practices and standards.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively.
• Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.).
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with various departments and stakeholders.

What you'll get in return

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.