• Providing prompt and efficient remote support, with occasional travel to remote sites.
• Managing and maintaining hardware and software, including deployment, patching, and updates.
• Supporting user account management and authorisations.
• Diagnosing and resolving computer and application faults.
• Ensuring high availability and uptime of desktop/laptop systems.
• Developing processes and tools to enhance support capabilities.

• Experience in IS technologies, including Windows Desktop OS, Microsoft 365, and common applications.
• Knowledge of server technologies, such as Active Directory, DNS, DHCP, and virtual servers.
• Strong troubleshooting and analytical skills.
• Excellent communication skills, both verbal and written.
• The ability to prioritise tasks and manage stressful situations effectively.
• A proactive approach to problem-solving and ownership of responsibilities.
• A full driving licence.

• Competitive Salary: A salary that reflects your skills and experience.
• Professional Development: Opportunities for training and career growth.
• Work-Life Balance: Flexible working hours and the possibility of remote work.
• Supportive Environment: A collaborative and friendly team atmosphere.
• Health and Wellbeing: Access to health and wellness programs.
• Travel Opportunities: Occasional travel to various sites across the UK and Ireland.
• Employee Discounts: Discounts on company products and services.
• Pension Scheme: A contributory pension plan to secure your future.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.