IT Service Desk Analyst
JOB_53059604672336Job type
PermanentLocation
BristolWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Government & Public ServicesPay
C£26,000pa
1st Line Service Desk Analyst - Bristol - c£26,000pa - (12 month fixed term)
Your new company
Hays Technology are supporting a public sector business in North Bristol to recruit a 1st Line Service Desk Analyst. The role is a 12-month fixed-term contract initially paying c£26,000pa and mostly office-based. You’ll be eligible for an excellent benefits package including civil service pension scheme and 25 days annual leave.
Your new role
In the role, you will support end users with remote service desk software & application support and also support users face to face with hardware build, deployment and troubleshooting. You will escalate issues when necessary and provide excellent customer service skills.
What you'll need to succeed
To be considered for the role, ideally you will have similar IT support / service desk experience. However, if you have a customer service background and a passion for IT you may also be considered. IT technical troubleshooting experience is required and it would be beneficial to have experience across the M365 Suite, Windows operating systems, service desk support tools, mobile device management and varied hardware / desktop support experience.
What you'll get in return
In return you will receive a salary of c£26,000pa and have a lot of opportunity to upskill within the role as the organisation are passionate about training and development. You’ll also receive an excellent benefits package and the role could go permanent / extend at the end of the 12 month fixed term.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IT Service Desk AnalystJOB_530596046723362025-03-252025-06-24
Talk to Jamie Benke, the specialist consultant managing this position
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JOB_53059604672336