IT Support Analyst - Accountancy, £35K, 5 days onsite
JOB_52964064659616Job type
PermanentLocation
London - 5 days onsiteWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Accountancy FirmsPay
£35,000 Pro rata
IT Support Analyst - Leading Accountancy, £35K, fully onsite
About the company
Our client is a leading accountancy firm. The team is looking for an IT Support Analyst to support end users on workplace solutions.
About the role
Requirements
Interested parties, please apply with your updated CV. Alternatively, please reach out to Brian Law at brian.law@hays.com for a confidential conversation.
Our client is a leading accountancy firm. The team is looking for an IT Support Analyst to support end users on workplace solutions.
About the role
- Provide 1st/2nd line support to end users in a timely manner.
- Support new joiner IT onboarding and offboarding of leavers.
- Resolve tickets promptly and/or escalate to relevant parties when necessary.
- Maintain logs and processes accordingly to the IT ticketing system.
- Assist the team to prepare and optimise SOP.
Requirements
- 2–5 years of experience in helpdesk support.
- Hands-on experience of supporting Windows 10/11, O365, Citrix, VMWare/Hyper-V, Active Directory.
- Previous experience in financial services, professional services, or a corporate environment would be preferred.
- Comfortable in travelling to Central London for 5 days a week.
- Holds full Right to Work in the UK.
Interested parties, please apply with your updated CV. Alternatively, please reach out to Brian Law at brian.law@hays.com for a confidential conversation.
IT Support Analyst - Accountancy, £35K, 5 days onsiteJOB_529640646596162025-02-172025-05-19
Talk to Brian Law, the specialist consultant managing this position
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JOB_52964064659616