IT Support Officer

4676852

Job type
Contract
Location
Belfast
Working Pattern
Flexible Working,Full-time
Specialism
Infrastructure
Industry
Technology & Internet Services
Pay
Up to £31,000

IT Support Officer, Initial contract, up to 31k, Belfast (fully onsite)

We are working with a large public body to recruit a dedicated ICT Support Officer to join their team. Reporting to the IT Manager, the successful candidate will play a crucial role in managing and implementing operating systems, applications, and software updates. This position is ideal for someone with a strong background in IT support and administration, particularly within a Microsoft-based IT estate.

Key Responsibilities

The ICT Support Officer will be responsible for configuring, managing, and troubleshooting the IT hardware estate, including desktops, laptops, MFDs, scanners, servers, and communication devices.
They will assist in managing the server estate across all networks and provide Microsoft Active Directory NW account management.
The role involves contributing to the creation and management of group policy settings, preparing IT health checks, and implementing recommendations.
Additionally, the officer will handle ICT security issues, deliver IT helpdesk support, communicate with internal and external stakeholders, and participate in project teams and working groups.

Essential Criteria

Must have attained a HND or equivalent in an ICT-related discipline
At least 2 years of IT experience supporting and administrating a Microsoft-based IT estate within an organization of approximately 100 staff members.
Demonstrable knowledge of configuring and managing ICT system security products, such as firewalls, anti-virus products, endpoint protection applications, and software patch management, is essential.
Additionally, candidates should have experience with the implementation, configuration, and system administration of a Windows 2016 and above Active Directory-based network domain.

This role will be based in Belfast 5 days on site however there is a flexible working policy on request. Although the role is initially for a contract there is a high possibility of extension.

If you're interested in this role, please forward an up-to-date copy of your CV to Hollie.Beattie@hays.com or call me on 028 90446905. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Apply through LinkedIn

Talk to Hollie Beattie, the specialist consultant managing this position

Located in Belfast, 5th Floor, Donegall House, Donegall Square NorthTelephone 02890446905

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