Your new company

Are you a skilled Systems Administrator looking for an exciting opportunity? Our client, a leading construction company, is seeking a talented individual to join their dynamic team.

Your new role

• Perform in-depth diagnostic tests and troubleshooting including root cause analysis to identify customer issues and determine resolution pathways
• Maintain an accurate record of all issues encountered, the corrective steps undertaken and any resolution(s) found, contributing to the Solutions Database
• Maintain the customer service levels as offered in the enterprise Service Level Agreement (SLA)
• Assist with the configuration, administration and management of servers, operating systems, applications, networks (LAN and WAN) and telecommunications infrastructure
• Assist the IT Support Technicians in resolving user support requests and acting as 3rd line support for these services and support requests
• Attend educational programs, workshops and seminars to stay abreast with developments in the ICT industry
• Contribute to strategic projects as identified by the Infrastructure & Security Manager
• To be able to have flexibility with varying day-shift patterns.

• Minimum of 2 years’ experience in a similar role
• A Computer Science or related degree or qualification, or relevant work experience
• Customer focused with excellent interpersonal and communication skills
• Hands on, flexible and pro-active approach with a willingness to learn and share knowledge with colleagues
• Flair for problem solving and a methodical approach to issue diagnosis
• Well organised with excellent time management skills and the ability to work with minimal supervision
• Excellent knowledge of Windows Operating Systems (Client and Server) including builds, upgrades and maintenance
• Knowledge of Windows Server usage functions – IE: Active Directory, Group Policy, and WSUS
• Knowledge of Microsoft 365 services – IE: Entra, SharePoint, Exchange, Teams
• Excellent knowledge of mobile device and application management across Apple and Android platforms
• Good understanding of Hypervisor technologies, specifically VMware
• Good understanding of networks (LAN, WLAN and WAN) and network services and configurations including DNS, DHCP, VPNs, VLANs and Firewalls
• Full driving license and access to own transport
• Experience with security management solutions, including endpoint protection
• Experience with VoIP telephony systems

What you'll get in return

• Full-time, on-site role for the first 6 months. After that, enjoy the flexibility of working from home one day a week.
• Annual bonus scheme of up to 12.5% (Dependent on achieving business and personal KPIs)
• Employer pension contribution of 10%
• 25 Days Holiday
• Annual Pay Review – Min of 3% Increase

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.