Your new company

Hays are working on an exclusive basis with a well established business in Telford looking for a Sales Administrator on a permanent basis. This is an exciting, varied opportunity.

Your new role

• Sales Support: Assist the sales team with administrative tasks, including order processing, invoicing, and customer enquiries.
• Customs Documentation: Prepare and manage all necessary customs documentation for international shipments, ensuring compliance with regulations.
• Customer Service: Provide excellent customer service by addressing client queries and resolving issues promptly.
• Data Management: Maintain accurate records of sales transactions, customer interactions, and shipment details in our CRM system.
• Coordination: Liaise with logistics providers, customs brokers, and other stakeholders to ensure smooth and timely delivery of goods.
• Reporting: Generate regular reports on sales performance, shipment status, and customs compliance.
• Process Improvement: Identify opportunities to streamline sales and customs processes for increased efficiency.

What you'll need to succeed

• Experience: Minimum of 7 years of experience in sales administration and customs procedures.

• Education: Bachelor's degree in Business Administration, International Trade, or a related field.

• Knowledge: Strong understanding of international trade regulations, customs documentation, and compliance requirements.

• Skills: Excellent organisational, communication, and problem-solving skills. Proficiency in MS Office and CRM software.

• Attention to Detail: High level of accuracy and attention to detail in all tasks.

• Team Player: Ability to work collaboratively with cross-functional teams.
  
  

What you'll get in return

• Competitive salary and performance-based bonuses.

• Retirement savings plan.

• Professional development opportunities.

• Friendly and supportive work environment.
  
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.