• Deliver Social Media audience mapping and segmentation
• Lead the development of a Social Media strategy and delivery plan
• Responsible for social media research
• Reporting and analysis of Social Media campaign results
• Monitoring and response to comments and conversations, responding to enquiries etc.
• Look for new opportunities for stakeholder engagement. Collaborate with colleagues to deliver appropriate actions
• Raise the visibility of the organisation through Social Media communications
• Source content and create innovative material to post across channels
• Develop recommendations to respond to complex and sensitive Social Media enquiries and engagement
• Act as the organisation’s expert on Social Media, providing training and advice to colleagues
• Maintain the org’s Social Media platforms, ensuring timely and quality content posting
• Contribute to the organisation’s communication and engagement strategy

• Excellent written and verbal communication skills
• Creative individual with experience of writing and creating content
• Ability to analyse data, measure success, and utilise findings to recommend improvement
• Team player with a collaborative approach to projects

• 25 days holiday (plus bank holidays)
• Flexible working
• Remote working

What you need to do now

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