Your new company

My client is seeking a dedicated Sales Order Processing Specialist to join their Service, Sales & Dispatch Team. This role focuses on managing sales orders, ensuring a seamless and efficient process. The successful candidate will be liaising with the following departments - Finance/Credit Control, EDC, Sales order processing team colleagues, Couriers, Warehouse, Sales.

Your new role

• Order Management : Efficiently enter customer orders for spares and consumables, ensuring accuracy and timeliness.
• Customer Service: Respond to customer enquiries regarding prices and availability, providing exceptional service.
• Order Processing: Process orders in line with established procedures, resolving any related queries promptly.
• Liaison : Communicate effectively with customers, purchasing sections, and other internal departments to ensure smooth operations.
• Customer Satisfaction: Ensure high levels of customer satisfaction by managing orders and addressing any issues that arise.
• Additional Duties: Assist with other tasks as required by the Customer Support Manager to support the smooth running of the SS&D Section.

What you'll need to succeed

Previous experience in a similar role
Strong customer service and communication skills
Intermediate level PC skills / Good keyboard skills
Strong attention to detail and accuracy
Experience using SAP
Experience using CRM systems
Experience using Esker and SFDC is desirable although not essential.

What you'll get in return

Benefits and annual leave TBC

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.