This role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company’s continued success.
Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns.
Developing relationships with new and existing customers by providing support, information, and guidance.
Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM.
Handling order entry processing, including contract review, and maintaining and updating customer records.

You will need to be able to work in a highly process-driven way with good attention to detail.