• Plan and design new technologies and upgrades to existing systems, particularly around Microsoft 365 and VDI solutions.
• Create and implement IT policies and standards.
• Lead and manage major incidents, providing troubleshooting and resolution without extensive direction.
• Collaborate with project managers to ensure successful project delivery.
• Work with third-party experts and internal teams to design and implement solutions.
• Take ownership of enterprise technologies and ensure their optimal performance.
• Stay updated with the latest technology trends and best practices.
• Provide technical expertise and guidance to the team.
• Participate in change management processes, including risk assessment and mitigation.
• Support the infrastructure team in various capacities, including on-premises and cloud technologies.

• Microsoft 365 (Exchange, SharePoint, Teams)
• VDI solutions (VMware Horizon, Intune)
• VMware vSphere
• Pure Storage
• Azure services
• General core infrastructure (Active Directory, Entra, backup and recovery)

• Proven track record of planning, designing, and implementing IT solutions.
• Extensive knowledge of Microsoft 365 and VDI solutions.
• Strong problem-solving skills and ability to handle major incidents independently.
• Experience working with project managers and leading projects.
• Excellent communication and collaboration skills.
• Ability to drive and occasionally work on-site as required.
• Enthusiastic and proactive attitude, with a desire to grow and take on new challenges.

At Stevenage Borough Council, they don’t just create opportunities for their community to thrive; they are also dedicated to fostering a supportive and inclusive environment for their staff. To showcase this, they provide an extensive list of benefits:

• Pension: Employee contribution 5.5% and 12.5% employer contribution
• Employee Assistance Programme Discounts
• Civil Service Sports Council: CSSC offers everyone who works at Stevenage Borough Council the opportunity to join a staff benefits scheme, giving access to a range of benefits including leisure activities, discounts on theatre, cinema and theme park tickets, and savings at High Street shops.
• Rail Season Tickets
• Employee Assistance Programme & Occupational Health
• Free Parking: The town centre multi-storey car park on St Georges Way is available to SBC staff and is a short walk to our offices in Daneshill House. There is also a staff car park adjacent to our Cavendish Road site.
• Trade Unions
• Ongoing personal career development
• SmartGo Stevenage: All Stevenage Borough Council staff are eligible to sign up for free to the SmartGo Stevenage scheme and access a wide range of discounts on buses, trains, bikes as well as wide-ranging discounts such as 7.5% off in Halfords.
• Free Eye Tests for Screen Users
• Health & Fitness: Discounted membership at Everyone Active includes Gym membership, Fitness classes, Free health checks, and much more…

HAYS Technology are the retained consultants working in partnership with Stevenage Borough Council. To discuss the role and organisation in more detail please contact; Luca Casarano or Andrew Testa on 01908 870253.


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