• Previous experience within a similar position
• Strong organisational skills
• IT literacy and willingness to learn new skills
• Previous experience working in a professional services environment

• Possesses strong communication skills across a varied range of stakeholders
• Has a strong attention to detail

• Ensure all internal and external post is dealt with efficiently and effectively
• Set up meeting rooms/seminars and equipment as per requirements in a timely manner
• Assist staff and partners with all their facilities-related queries
• Ensure the scanning of documents, plans, text/pictures is to the highest standard
• Adhere in all respects with the firm’s values of openness and integrity, working together, respect for each other, and strong client relationships
• Comply with the firm’s procedures for the safe-keeping of documents
• Act in a professional and courteous manner when dealing with clients (both internal and external) and always project a positive image of the firm
• Ensure relevant firm database/records are accurate and up to date on a regular basis
• Ensure your availability at all times during contracted hours
• Work effectively with the firm’s support services and treat all your work colleagues with respect
• Meet deadlines or liaise with the appropriate person if a deadline is causing difficulty and provide an updated time estimate
• Be courteous and professional to others
• Obtain the necessary information to deal with enquiries, requests, instructions, etc.
• Be proficient with the features of the software packages used in your area of work
• Ask for constructive feedback about your performance, consider issues identified, and take steps to improve your performance
• Identify the training and development you need to do your job more effectively and to further develop you personally, and raise these during your annual performance review or at other times upon request

What you need to do now

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