Responsibilities:

• Liaise with Estates supervisors/managers/contractors to ensure the effective running of the service on a daily basis.
• Provide support to the wider Facilities Maintenance and Compliance support team when required.
• Provide specific advice within the area of expertise on a routine basis
• Use knowledge and experience to apply priorities for all job requests and to implement quick response

Requirements:

- Extensive experience in a helpdesk environment, with the ability to enhance service systems and processes
- Demonstrating customer service excellence skills.
- Must be proficient in Microsoft Words
- Experience working on a CAFM system
- Strong attention to detail
- Customer service skills

What you'll get in return

£13.00 -14.40 p/h

3 month temporary to permanent option

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.