Job type
ContractLocation
CambridgeWorking Pattern
Full-timeSpecialism
Information SecurityIndustry
Technology & Internet ServicesPay
£500.00 a day Umbrella
ITSM Consultant-Service Controller Specialist-Hybrid- Cambridge- £500.00 Umbrella
About the role
As a Service Controller Specialist, you will be assisting the ITSM Process Owners with the day-to-day operation, maintenance and improvement of the Service Management processes. Leading major incident management response, which will include setting up a major incident bridge, assessing business impact, leading the major incident call and sending communications.
Tell me more, tell me more…
Our client is currently looking for a new recruit to join their team. Please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday.
Shifts: Monday – Friday (37.5 hours per week)
The must-haves:
- Strong ITSM experience
- Change management
- ITIL V3 or V4 qualification
- 3–4 years of relevant experience in an IT environment
- Incident Management experience.
- Strong problem resolution skills and a can-do attitude.
- ServiceNow
What’s in it for you? –
Our clients love to reward their people for doing a great job.
- This is on a contract until 31/03/2025.
- A day rate, in-scope IR35, up to £500.00 (via a Hays approved umbrella company)
- This role provides hybrid working access from the comforts of your own home and only going to our state-of-the-art office in Cambridge.
Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!
