Your new company

This organisation is dedicated to providing public services across various departments. They are committed to excellence, fostering a collaborative work environment, and driving continuous improvement in service delivery. With a focus on supporting the local community and enhancing the quality of life for residents, this is an exciting opportunity to be a part of a forward-thinking team.

Your new role

You'll lead the delivery and development of HR services, focusing on strategic support for the Housing Division. Your role includes handling complex casework, managing change, and developing policies. You'll drive service improvements, ensure compliance with legislation, and provide expert advice to managers and directors. You'll also manage a team and oversee HR operations.

What you'll need to succeed

1. Provide an effective, consistent, and responsive HR service to meet customer needs, covering all areas of HR remit. Expert employee relations advice and support is provided to managers and directors across the council from start to finish.
2. Ensure the maintenance of current Service Level Agreements (SLAs)
3. Implement and comply with all relevant legislation, policies, and procedures.
4. Lead the development and implementation of corporate policies and procedures, ensuring compliance with legislative changes and robustness to enable services to achieve their outcomes/goals.
5. Communicate the rollout of policies and guidelines effectively and ensure the website is regularly updated.
6. Identify additional service requirements or service shortfalls and recommend innovative solutions.
7. Advise directors, managers, and other stakeholders on issues relevant to the service area, including complex casework, change management and policy development. Participate in and attend hearings and appeals.
8. Strategic support to directorates as requested by the Head of HR, including preparing DMT reports and attending DMTs.
9. Ensure the website links are functioning correctly and appropriately, and the website is kept up to date. Develop and implement policy toolkits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.