The ideal candidate has a proven track record in working on CRM and digital products, strong project management skills, technical proficiency, and excellent analytical abilities. They should also demonstrate leadership, effective stakeholder management, and a commitment to continuous learning and regulatory compliance.

• Oversee the development, approval, and implementation of IT products within the CRM and digital space
• Collaborate with cross-functional teams to ensure product alignment with organizational goals and regulatory requirements.
• Manage the product lifecycle from ideation to deployment, ensuring timely delivery and quality standards.
• Conduct market research and stakeholder analysis to identify needs and opportunities for product enhancements.
• Develop and maintain product roadmaps, ensuring clear communication of priorities and progress to stakeholders.
• Monitor and analyse product performance, implementing improvements based on user feedback and data insights.
• Ensure compliance with government policies, standards, and security protocols.

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