Job type
TemporaryLocation
ExeterWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Government & Public ServicesPay
up to £12.89 per hourClosing date
17 May 2024
Switchboard Operators - NHS - based in Exeter - temporary assignment
Your new company
We are currently looking for multiple switchboard operators for an NHS client of ours based in the Exeter area.
These roles are initially 3 months but could go permanent for the right person.The roles are full time 37.5 hours per week.
Pay is Band 3- Band 4 depending on experience. £12,00 - £12.89 per hour.
We are seeking full time Operators to join our friendly, busy Switchboard team.
As a team member you will actively contribute to the overall efficient and professional handling of internal and external calls, responding in a timely, polite and often sensitive manner.
The post will also involve responding to all types of emergencies as per defined procedures.
We provide a 24/7, 365 days a year service so you will need to have a flexible approach to working days, evenings, weekends and bank holidays.
Your new role
The Telecoms Department supply telecom services to all NHS users, this provides telephony to over 4000 internal extensions via our existing telephone system.
In addition to maintaining these extensions the department manage over 600 mobile phones, 900 bleeps, 500 radio pagers and numerous telecom applications.The Switch Board is a key function of this department and on average handle 28,000 calls incoming and outgoing, every day of the year 24hours a day.
The team also act as the central contact in many emergency situations, co-ordinating services and central communications.Switchboard are the first point of contact to patients and family members alike and as such require professional handling in an efficient and timely manner.Order taxis as required for Trust patients etc. as authorised
In addition to maintaining these extensions the department manage over 600 mobile phones, 900 bleeps, 500 radio pagers and numerous telecom applications.The Switch Board is a key function of this department and on average handle 28,000 calls incoming and outgoing, every day of the year 24hours a day.
The team also act as the central contact in many emergency situations, co-ordinating services and central communications.Switchboard are the first point of contact to patients and family members alike and as such require professional handling in an efficient and timely manner.Order taxis as required for Trust patients etc. as authorised
What you'll need to succeed
Working knowledge of Microsoft Office applications (Word, Excel and Outlook).
Good communication skills, both written & verbalWhat you'll get in return
Weekly pay
Rota basisCan arrange a staff car park pass
On route for Park & ride
35 day annual leave
Pension contribution
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.