A renowned university has an exciting opportunity for a Maintenance Manager to oversee the busy maintenance of the campus estate, with over 50 reports including managers, supervisors and operatives.

The role
To provide Leadership and Management to a team of c 55 multidisciplinary staff who undertake maintenance and compliance-based tasks; manage the recruitment, selection and induction of new staff; set high standards of performance and behaviour and ensure the engagement of staff in the delivery of excellent service to all stakeholders; undertake Performance and Development Reviews (PDR’s) with relevant direct reports, embedding a strong team ethic, cascading clear expectations, measuring performance and identifying training requirements for all levels; to oversee the Reward Review process making sure that University procedure is applied fairly and correctly to the Maintenance Team as a whole.

To work closely with the Director and the Department’s Senior Leadership Team to develop an understanding of their key priorities, translating these into effective operational implementation plans; to support and act as an advocate for new initiatives, formulating and embedding change within the Maintenance Team where this is required.

To take responsibility for the day-to-day expenditure of the c£5m maintenance budgets, ensuring that spend is allocated against the correct budget codes is on target, and that procurement processes are fully adhered to throughout the team; identify and discuss any potential budgetary anomalies with the Director of Maintenance, Engineering and Sustainability

To co-ordinate and engage with work processes relating to Reactive Maintenance, Planned and Preventative Maintenance and ongoing Compliance works, making sure that staffing resource is utilised effectively, and that stakeholders are kept fully involved in the planning process to minimise disruption;

To work in conjunction with the Engineering Team to co-ordinate and allocate tasks relating to minor works requests received from schools and other professional services; oversee the work involved and manage the Customer Feedback process.

To act as a champion for Health and Safety policy, ensuring that this culture of commitment is reflected and embedded within the Team; to take responsibility for H&S audits throughout the Maintenance area, and to ensure that information and data is recorded accurately; to work closely with the department’s Data and Information Team to ensure that asset data is up-to-date and accurate.

To work closely with colleagues from the extended Estates and Facilities Management Team (e. g Development Manager, Technical Property Manager, depending on the situation) to develop and co-ordinate work plans for large-scale projects (e.g. Asset Tagging process and emergency situations.

To engage fully with the Director of Maintenance, Engineering and Sustainability, Electrical Manager, Residential Building Fabric Manager and Plumbing, Heating and HVAC Manager to identify personal training and development required throughout the team and take forward any elements of training that subsequently need to be cascaded within the team.

About You
You will ideally come from a building services maintenance background within M&E and building fabric. Applications are welcome from ambitious individuals who are looking to further progress their careers. There are big complex buildings and infrastructure on campus and the M&E services are predominantly where the big maintenance issues are, so knowledge of the following would be advantageous. District Heat Networks, Chillers – service AHUs for large schools and sports facilities, CHPs with absorption chillers, refrigeration, large plant rooms and boiler rooms

You will also have:
Significant knowledge and experience of co-ordinating front-line services to customers and significant experience in the Estates/FM industry.
Substantial knowledge of Health, Safety and Environmental legislation and experience on how to apply within Facilities Management.
Significant experience of managing process change
And delivering continuous improvement
Experience of successfully leading in the delivery of high-quality Estate/FM operations
Significant experience in budgetary control and review
Excellent communications skills, both written and oral, including the delivery of significant briefs to senior staff or stakeholders.
Highly professional with proven ability to establish and maintain good working relationships with a broad range of clients

A team player with outstanding people skills who can influence effectively, and gain buy in from colleagues
Able to work under pressure whilst delivering high quality outputs
Proactive, with a strong customer focus and a practical approach to problem-solving
Competent in the use of IT (MS Office and Project) with an ability to quickly learn the operations of new systems
Evidence of continual professional development (CPD) to enhance management and technical skills
Graduate in an Engineering, Facilities Management or Building Services subject or HND/C with extensive work experience in one of these areas.
Management and Leadership qualification e.g. ILM Level 5 Cert/Diploma or demonstrate substantial successful management experience
NEBOSH or equivalent H&S qualification

Benefits
This role offers flexible working hours, subsidised crèche and holiday clubs,
21% employer contributory pension scheme
44 days annual leave (inc bank holidays)

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