• Customer Service Excellence:
  • Manage all incoming calls and emails professionally and courteously.
  • Provide quick-turn quotations for customers via an in-house system, ensuring internal targets are met.
  • Communicate feedback to customers on a daily basis.
  • Collaborate with the marketing team to enhance customer care and foster strong client relationships.

• Administrative Support:
  • Perform accurate and efficient data entry, maintaining up-to-date records.
  • Prepare reports, manage schedules, and coordinate meetings effectively.
  • Assist with the management of office supplies and inventory, placing orders as needed.

• Operational Efficiency:
  • Collaborate with team members to streamline administrative processes and improve overall efficiency.
  • Maintain and update a bespoke works system in a timely manner to ensure high productivity.

• Communication & Collaboration:
  • Liaise effectively with clients, colleagues, staff in other departments, and external contacts.
  • The ability to manage and prioritise workloads effectively.

• Proven experience in an administrative or office support role.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organisational and time-management abilities with the ability to prioritise tasks effectively.
• Proficiency in Microsoft Office Suite, particularly Excel and Word.
• Attention to detail and accuracy.
• A proactive and problem-solving approach to work.
• The ability to work independently and as part of a team.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.