Job type
PermanentLocation
Nelson (Lancashire)Working Pattern
Full-timeSpecialism
AdministratorsIndustry
Manufacturing & ProductionPay
up to £27,000
Business Administrator | Nelson | Full time – Permanent | up to £27,000 DOE
Your new company
A manufacturing business based in Nelson are now seeking a Business Support Administrator on a permanent placement. This is an extremely varied role within the organisation, presenting a mix of routine tasks and duties alongside daily challenges, this role requires a person with excellent communication and organisational skills.
This role is available due to development, as the business is now expanding and looking to hire on a full-time basis, this role is office-based working 37.5 hours per week.
Start and finishing times are fully flexible.
Your new role
As Business Administrator your main duties will include but not limited to:
- Ensure all administrative tasks are completed efficiently, both electronically and on paper
- Build relationships with existing customers while actively seeking new opportunities for business growth.
- Respond to enquiries, provide product information, and prepare quotations for potential customers.
- Collaborate with the sales team to meet and exceed sales targets.
- Provide excellent customer service via email and telephone.
- Preparing, modifying, and processing documents including invoices, quotes, templates, and emails.
- Respond to website enquiries promptly.
- Assist the various departments with the day-to-day administration.
- Develop skills and understanding of the CRM system.
- Assist with general office duties such as filing, data entry, and any other administrative tasks.
What you'll need to succeed
To be successful in securing this position, you should have strong administration skills, an excellent telephone manner, proficient Microsoft skills, including excel, etc and a good desire to help others.
- Prior experience in administration is essential.
- Exceptional communication, problem-solving, and relationship-building skills
- A personable phone demeanour with a knack for empathetic customer interactions
- Proactive and, fostering a positive team environment.
- Collaborative mindset with strong computer proficiency, including experience with Microsoft office software and CRM systems.
- Must have a flexible approach.
What you'll get in return
In return, you will be paid a competitive annual salary of up to £27,000 depending on experience, along with:
- Annual leave – 20 days plus bank holidays and an additional 2 weeks at Christmas
- Pension – standard
- 4 weeks sick pay
- Attendance bonus
- Summer and Christmas social events
- Flexible working hours
- Early Friday finish
