Your new company

Hays are working with a renowned company in Rugeley who are looking to recruit a Sales Administrator on a permanent basis. This is an exciting new role which has been created due to growth.

Your new role

As a Sales Administrator, your role will be to focus on providing a high level of customer service to new and existing customers. You will need a proactive approach to help generate leads and promote existing business. You will work very closely alongside the Business Development Manager working on the following:

• Handling incoming calls to quote prices & lead times to customers and any other general enquiries
• Build a level of technical product knowledge & work with a Technical Sales Assistant when needed to support sales techniques.
• Processing customer orders via telephone and email.
• Create customer orders in our ERP system and email confirmations.
• Processing customer complaints and returns.
• Maintaining customer database to ensure up-to-date and relevant information is held.
• Maintain communication between Customer, Purchasing and Production Departments to ensure target delivery dates are achieved.
• Making outgoing calls to inform customers of any delays.
• Make pro-active sales calls to existing & new customers to promote our products

What you'll need to succeed

• Excellent attention to detail.
• Team player
• Self-motivated
• Excellent interpersonal skills
• Multitasking
• Knowledge of MS Office suite
• Excellent communication skills

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.