Your new company

We are recruiting for a well-known organisation who specialises in the rehabilitation of people who do not have suitable accommodation for the term of their license or bail order. Their services cover a range of vulnerable people including the homeless, young people, prison leavers and vulnerable women.

Your new role

We are seeking an experienced housing officer to join their Housing Support team based in the Teesside area. You will be covering all of this area, with the chance of covering local areas depending on business needs, because of this, you will need to have a Full UK Driving license with business insurance added.

Your main duties as a Housing Support Worker are to help service users with applying for Housing Benefits and assist them with paying rent by creating support plans.

All of their properties require to meet the Decent Homes Standard, this requires all properties and supported living areas are clean, tidy and all repairs need to be reported and actioned, you will support these service users 1 on 1.

Please note that this role is NOT a personal care role. You will be providing housing support to the service users and will monitor repairs and the cleanliness of the property.

Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview.

What you will need to succeed

Due to the nature of this role, in order to succeed you will need a background within social housing and knowledge regarding benefits/universal credit.

You will need to be able to demonstrate resilience, emotional intelligence, teamwork and prioritisation skills and have experience dealing with vulnerable people and drug misuse. This role requires a strong level of administration skills and the ability to manage your own casework effectively.

This role requires drivers who have access to their own vehicle with business insurance. You must be highly flexible with your working day and be able to manage your day effectively. No two days are the same, so you must manage your case loads effectively to complete the necessary visits and tasks in your day-to-day.

What you will get in return

This role is a long-term temporary position with the opportunity to apply for permanent roles in the future. You will also receive weekly pay at a rate of £15.38 per hour inclusive of holiday pay.

What you need to do now

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job is not quite right for you but you are looking for a new job, contact your local Hays office for a confidential discussion about your career.