Your new company

Join a leading property services provider dedicated to improving living conditions and leaving a lasting legacy in the communities they serve. Their focus is on delivering high-quality responsive repairs, void refurbishments, compliance services, and planned maintenance works for housing associations and local authorities.

Your new role

Our client is looking to recruit a Supervisor to join their home repairs and maintenance team, based from their office in East London. It is a full-time position, working 40 hours per week. As a Repairs Supervisor, you will lead a team to ensure excellent service standards and the achievement of key performance indicators (KPIs). Your responsibilities will include:

• Assessing resource requirements and managing day-to-day activities.

• Supporting the management team in delivering annual and 5-year plans.

• Implementing company policies, industry standards, and contractual compliance.

• Leading and developing your team to implement best practices and drive innovation.

• Managing team performance and motivating your team to exceed targets.

• Ensuring high levels of service delivery and productivity.

• Undertaking quality assurance and promoting a culture of "right first time."

• Utilising IT systems effectively to enhance service delivery.

• Conducting regular team meetings and performance reviews.

• Addressing customer complaints and implementing action plans for improvement.

What you'll need to succeed

Candidates will have significant technical knowledge and extensive proven experience. With sound knowledge of construction methods, technology, and materials, you’ll have excellent time management, good IT skills, and be proactive and flexible with great influencing skills. You will also hold a Level 3 trade or Supervisor NVQ and Gold CSCS card.

They are looking for someone who has a compelling track record of asset/project management and delivering major works contracts, and who has a strong sense of ownership and responsibility for their work, committed to collaborative working with colleagues, suppliers, and residents alike.

You must hold a full UK driving licence for a minimum of 12 months.

• Excellent supervisory skills and previous experience leading teams.

• Experience working in a social housing environment is preferred.

• Strong ability to establish and maintain effective customer relationships.

• Excellent communication skills, both verbal and written.

• A proactive approach to problem-solving and a genuine interest in improving customer satisfaction.

• Commitment to health, safety, and environmental policies and practices.

What you'll get in return

In return for your hard work and dedication, you will receive a competitive salary of £38k - £40k, along with a comprehensive benefits package, including:

• Company Van (work use)

• Profit Share Discretionary Annual Bonus Scheme

• 26 Days Holiday & Bank Holidays

• Enhanced Pension Plan

• Private Health Insurance

• Life Assurance & Accident Cover

• Share Save

• Enhanced Maternity & Paternity Pay

• Work Perks Discounts & Vouchers

• Buy & Sell Holiday

• Flexible Working & Flexible Bank Holidays

• Cycle to Work

• Volunteering (2 days paid)

• Learning & Development Opportunities

• Extensive Wellbeing Support, including EAP

• Loyalty & Values Awards

• Funded Professional Subscription

• Company Uniform

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Adam Lewis now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.