We have an exciting opportunity to recruit a Retirement Living Scheme Manager on an ongoing, temporary basis in Ormskirk contracted at 35 hours per week.

Key responsibilities:

• Effective people management of onsite team, ensuring service delivery standards are maintained

• Allocations, lettings and void management

• Low level ASB and arrears management

• Health & safety compliance management, working with colleagues in Asset Management and ensuring repairs are monitored

• Maintaining a positive environment for resident engagement, including arranging, promoting and leading at customer meetings

• Listening and responding to feedback as well as responding to informal complaints within agreed timescales

• Working in partnership with on-site businesses, local authorities and other third parties and stakeholders.

• Managing and maintaining the safety, wellbeing and safeguarding of customers, including daily wellbeing checks

What you'll need to succeed

• Experience of working in a similar housing setting/environment with a good knowledge of housing/tenancy management legislation and principles

• Experience of allocations, lettings, low level ASB & arrears management

• Ability to work on own initiative and work collaboratively as part of a team

• Strong customer service, communication and interpersonal skills with good attention to detail

• Resilience and flexibility

What you'll get in return

• Weekly pay

• Ongoing temporary contract

• Hourly rates up to £18.94 per hour

• Option to be paid via PAYE or Umbrella

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.