We have an exciting opportunity to recruit an experienced Housing Officer in Liverpool for a minimum of 6 months, with hybrid working and hourly rates up to £22.50 per hour.

Your new role

• Provide housing & tenancy related support, acting as a key contact for customers, ensuring visibility within the community and encouraging customer involvement

• Managing low level arrears, providing financial support to customers and implementing payment plans where appropriate

• Managing caseload of low & high level ASB cases and other tenancy breaches including the use of early intervention measures, preparing legal casework and self-representation at court if required

• Completing signups, viewings, new tenancy sign ups and tenancy reviews

• Void management and repairs

• Estate management

• Supporting colleagues across the business and working in partnership with external agencies and stakeholders

What you'll need to succeed

• Proven experience in a Housing/Neighbourhood Officer role, delivering housing & tenancy management services

• Experience of dealing with low & high level ASB cases and low level arrears with knowledge of relevant legislation, frameworks and early intervention tools

• Driving licence with access to own vehicle and valid business insurance

• Confident IT user

What you'll get in return

• 6 month contract

• Hybrid working

• Competitive salary

• Mileage reimbursement

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.